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Cable & Wireless should be ashamed Friday

February 9, 2007

Dear Sir:

This is a big, big shame for Cable and Wireless to be saying this now (“Telecoms company calls for lower rates”) after controlling the market for over 100 years. They had all the chances in the world to lower the rate before Digicel came to the Caribbean.

The company should be ashamed to make a statement like this and it is because they do not have a choice but to follow the ever-changing telecoms market in the Caribbean. Digicel is taking the Caribbean and Latin and Central America by storm and they are now complaining everybody should give them back their phone and tell them keep their network.

Can you imagine that, about four years ago in St Vincent, to call the US was $8 per minute and now it is 0.95 cents and you are charged by the seconds and not the minute how Cable and Wireless had it; and you know what you had to pay to receive a call and you can send or receive text messages only if you have a monthly account; and I can go on and on.

Because of Digicel even the landline price was slashed so these guys can only talk to people who now own a cell phone and not to people who have cell phone for years. What about roaming? We could not roam and even if there was a price to roam, you had to have a monthly account, so this whole thing is because they have dropped significantly on the stock market and it hurt them a lot.

So let these people, who were the sole provider in the telecoms industry for over 100 years, ask themselves why they never lowered the rates during that 100 years and why we were still using the outdated TDMA instead of GSM and GPRS we are now using.

We were robbed our hard-earned money and we should be taking these people to court to be compensated for delivering poor service to us. And look now almost every one can own a phone now and even have the internet at our fingertips instead of when all the business people had to go back to the office to get certain information. Now you have everything on the go.

So these same people who used to tell us that we cannot get this and that, let them get a life. To end my comments, there is more than this — Cable & Wireless is an English company and Digicel is from Ireland, so read through the lines.

Thank you.

 

Digicel signs Caribbean roaming partnership with Vodaphone

Wednesday, February 7, 2007

by Mark Herlihy

LONDON, England (Bloomberg): Vodafone Group Plc, the world's largest mobile phone company, has signed a three-year partnership agreement with Digicel Group to offer new roaming capabilities in the Caribbean and Bermuda and on Vodafone's global network.

Vodafone and Digicel, a Jamaica-based cellular-phone operator, will become preferred roaming partners, allowing their customers to use both networks, Newbury, England-based Vodafone said on Tuesday in a Regulatory News Service statement.

Vodafone's branded roaming services will now be available in 81 countries, the company said in the statement.

 

Telecoms company calls for lower rates Wednesday

February 7, 2007

Tim Adam Chief Executive of Cable & Wireless (Grand Cayman)

Cable & Wireless (Cayman Islands) Ltd. (C&W Cayman Islands) has been one of the leaders in the Caribbean in championing the customer and calling for lower rates to call mobile phones.

As a part of a Caribbean wide initiative, the telecoms leader said consumers will benefit from lower charges and that some mobile network operators hold costs artificially high.

Chris Hetherington, C&W Chief Executive, Americas & Caribbean, said, “Caribbean consumers need to know the facts. When they call a mobile phone from a landline, as much as 85 per cent of what they pay goes to the mobile operator just for delivering the call and do not include any other value-added services.”

“We believe the cost to consumers is too high and landline users should no longer be forced to subsidise mobile networks in this way. Regulators have a duty to ensure that such call delivery charges are based only on cost and yet, rates in most Caribbean territories remain excessively high and way above cost.

“Therefore regulators must act to enforce lower Mobile Termination Rates (MTRs), which is the rate that determines the amount customers pay for calls to mobile phones,” he said.

C&W Cayman Islands petitioned the Information & Communication Technology Authority (ICTA) in October to develop a fairer and cost based MTR, which would affect the cost of calls from landline to mobile phones. However, in late December the regulator denied the company’s request.

Tim Adam C&W Chief Executive, Cayman Islands said, “We are disappointed with the ICTA’s decision. However, we assure our customers that we will continue to press for lower rates.”

“We hope consumers join our call for lower charges, as they will benefit from cheaper telephone calls,” adds Mr. Hetherington.

C&W Cayman Islands has provided telecommunication to the Cayman Islands for forty years and have said they remain committed to their customers through the provision of quality customer relations, a robust network and services and products offerings to best meet their needs