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Digicel Introduces Motofone F3 Phone in the Caribbean

Digicel, a wireless telecommunications operator in the Caribbean and Central America, is now offering its customers the Motofone F3 phone.

The Motofone F3 is now commercially available in Haiti, Jamaica and Guyana, and will eventually hit retail shelves in additional markets later this year.

"For our customers who want a stylish, straight-forward and durable mobile phone at a great price, we are very happy to offer them the Motofone F3," said Ben Atherton, Digicel Marketing Director. "At just 9 mm, it is also one of the thinnest mobile phones on the market."

The Motofone F3 features user-friendly voice prompt instructions, intuitive and icon-based menu, a slim stylish design, clear vision large-sized screen, which uses little power and enhanced volume for noisy outdoor environments.

With up to eight hours of talk time, the Motofone F3 is also extremely durable, dust and sweat resistant for every day use

Digicel launches BlackBerry Connect service

Friday, February 2nd 2007
Digicel has introduced the BlackBerry Connect service which includes timely delivery of emails and SMS, for the Sony Ericsson P990 phone to customers in nine Caribbean markets - Guyana is not included as yet.

In a press release, the company said the service will allow customers to choose and enjoy the phone's comprehensive features and stylish design together with Research In Motion (RIM) popular BlackBerry services. The company said RIM is a leading design manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. It provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, internet and intranet-based applications. Digicel said supported BlackBerry features include push-based wireless email access, wireless email reconciliation and attachment viewing through BlackBerry Enterprise Server (BES) and BlackBerry Internet Service. The company said additional BES features include wireless calendar synchronisation, remote look-up of corporate email addresses, triple DES encryption and internet technology enforcement and commands such as remotely disabling or wiping data from a device in the even that it has been lost or stolen.

Digicel Marketing Director Ben Atherton said, "As the Caribbean's fastest growing mobile phone provider," Digicel is proud to be the first to introduce the service in the region. The service is available in countries including Barbados, Jamaica, Trinidad and Tobago and the Dutch Caribbean islands with plans to expand the offer to all of the company's 22 markets

Digicel acquires Guyanese mobile phone provider (Nov 6)

DIGICEL Group, the fastest-growing mobile telecommunications operator in the Caribbean and new entrant to the Central American market, announced last week that it has acquired the Guyanese mobile operator U Mobile through the direct acquisition of its ult imate parent holding company. Following on the heels of the acquisition of El Salvador mobile operator, Digicel Holdings Limited (DHL), Digicel Group now has operations in 22 markets. Expected to introduce increased competition to the Guyana mobile m arket, the acquisition of U Mobile, along with its employee base of 119 people, enables Digicel to expand its footprint into South America following the launch in French Guiana earlier this year. Guyana has a population of close to 800 000 people.

By making considerable investments to upgrade and expand U Mobiles existing GSM network, Digicel looks forward to making a significant impact on the quality, standard and availability of mobile telecommunications in Guyana. President of Guyana, his Excellency Mr. Bharrat Jagdeo, welcomed Digicel to Guyana noting, Based on their hugely successful track record across the Caribbean region in making mobile communications more accessible to countries with low mobile penetration rates, we are confident that the presence of Digicel in Guyana will bring increased competition to the market. This will result in new and improved quality services allowing more Guyanese to avail themselves of mobile technology.

Digicels welcome into the country was echoed b y Guyana Prime Minister, the Honourable Mr. Samuel Hinds: We look forward to Digicel providing better coverage and better value to the Guyana mobile customer as well as being an active participant in our community. Visiting Georgetown last week, Digic el Group CEO, Colm Delves welcomed U Mobile employees into the Digicel family stating, We look forward to heralding a new era in mobile telecommunications in Guyana, where mobile users can embrace new innovative technology and accessible telecom services. At Digicel, our customers are our number one priority and we will bring this outlook to Guyana where we have already built strong ties with the people through our partnership with West Indies cricket.

Barry Hon, head of TWT, the former owner of U Mobile, congratulated Digicel on the acquisition, stating, We are very proud of our record of being the first cellular company to introduce competition to the Guyanese telecommunications marketplace. We are happy that our investment and hard work have n ow attracted a well-respected international company of Digicels calibre who will take competition to a new level in Guyana. We know that we are leaving our investment in good hands.

Digicel Guyanas operation will be headed by Tim Bahrani, a senior executive who has more than 11 years experience in mobile telecommunications management. Prior to joining Digicel, he held senior management positions at Celtel, Africas leading mobile operator, and Millicom International in Asia.

With more than US$1.2 billion invested in the Caribbean over the past five years, Digicel has become one of the most admired and leading brands in the region as well as a significant employer of close to 2 500 staff members.

Cell phone users now being billed per second

Sunday, January 7th 2007
 The Guyana Telephone and Telegraph Company is now billing cell phone users per second rather than per minute following its recognition of the practice worldwide as well as its acquisition of the necessary equipment. Previously, if a cell phone user were to use his or her instrument to make a call lasting one minute and ten seconds s/he would be billed for two minutes.

However, as explained to Stabroek News yesterday by the company's Marketing Director Michael George, from January 1 this year the system had been changed to one that allows for cell phone users to be billed by the second. The move, George said, would allow customers to save some of their money. "The net result is cost saving," George said. The Marketing Director commented that when the company observed commercial practices across the industry early last year it had been recognized that billing per second was the trend worldwide. But at that time the system used by the company did not allow it to bill customers using such a regime.

Now that the company has obtained the necessary infrastructure, George said, it is able to apply the system.

The charge per minute at the off-peak rate is $29 and at the peak rate $37, exclusive of taxes. Therefore the off peak rate per second would be 48 cents and the peak rate 62 cents.

GT&T's newest competitor Digicel, which recently acquired a licence with its purchase of Cel*Star to operate a cellular service in Guyana, is still in transition according to a member of the company's public relations department, therefore no one was available to comment on the company's intended billing system. However, contact with another source at the company revealed that Digicel applies the billing per second system in all the territories it operates in throughout the Caribbean. Checks on the Digicel Jamaica website confirm that customers have access to a billing per second facility provided by the company.

Digicel launches $60M investment with free credit, BlackBerry service

Thursday, February 15th 2007
Caribbean telecommunications giant Digicel has plunged into the local industry bringing with it fierce competition and a new era of choice for mobile customers.

With an initial investment of US$60M, the region's fastest growing wireless carrier has established a state-of-the-art network and yesterday opened the doors of 50 retail outlets. Guyanese will be able to make their selection from a wide range of brand name handsets including the Motorola F3, Nokia 110 and Konka E100 with prices starting at $2900 and, to celebrate the company's entry into the local market; customers will receive a free gift and $500 credit with every handset purchased. Digicel will also be introducing the BlackBerry to the local scene. Digicel also hosted a concert at the National Park yesterday featuring Grammy-nominated, international recording R&B and Hip Hop star Akon, Jamaican reggae group TOK and Guyana's very own X2.

Digicel operates in 22 markets and has made a total investment of more than US$1.5B in the Caribbean, Central and South America. The company, which started operations in 2001, has more than four million customers. Digicel also contributes to community development by investing heavily in sports. It is the lead sponsor of Carib-bean sports teams including the West Indies Cricket team, Special Olympics teams across the Caribbean and is the title sponsor of the Digicel Caribbean Football Union Cup which involves over 30 Caribbean countries and is an important qualifier towards the CONCACAF Gold Cup.

At a press conference held on Tuesday to launch its products and special offers Chief Executive Officer (CEO) Tim Bahrani said since the company's start it has experienced incredible growth and within the last four years has made acquisitions in seven islands and serves 23 million people. He said when the Guyana acquisition took place last November the company had to remain quiet because a lot of work had to be done. Digicel has created 200 jobs in Guyana thus providing employment for about 2000 people, Bahrani said, and, in the last three months employees have participated in extensive training in the company's operations. "We have a vision that more people in Guyana will have access to the telecommunication.... We will be covering this country from east to west and north to south," the CEO said. He said service will be available in Georgetown, Linden, Bartica, Lethem and in far-flung areas like Mabaruma. Bahrani said the company has an International Satellite Licence, which would allow them to reach the remote areas in Guyana. He said they did encounter challenges because of the land layout but they have come up with alternatives.

Bahrani also gave assurances that Digicel has the best network, outstanding value, world-class customer service and unbeatable innovations. He said the company has an average of 60% base in each of their markets and connects the Caribbean with the rest of the world. The CEO said the cell phones, which come directly from the manufacturers, will include per second billing, free voicemail re-trieval and roll over minutes. Bahrani also boasted that the company had the best roaming offer; pre-paid and post paid roaming service is offered in all of Digicel's 22 markets.

For the pre-paid service, 'top up' will be done by purchasing the Digicel FLEX cards which are valued at $500, $1000 and $2000; direct 'top up', which is a voucher-free method of adding credit to your pre-paid account; Easy FLEX, a phone to phone credit transfer; Top U Up, which allows someone with a FLEX card to send it directly to another Digicel pre-paid account and finally the CaribFLEX which allows friends and family in the US, UK and Canada to send credit directly to your phone. Meanwhile Marketing Director Richard Gill said the Motofane F3 handset will be an exclusive handset to Guyana for the first time. He said that the company intends to give Guyanese a chance to experience the best network and reduced congestion, among other services. He said the company will also introduce the Nokia 112.

Bahrani, commenting on the issue of look-alike advertisements in three daily newspapers, said he is disappointed about the way things have started out. Digicel has also filed lawsuits against the three media houses. "Digicel spent a lot of money on branding which comes after lots of investments... We moved to stop some look-alike that copied our branding. We are still in consultation with our lawyers over the issue," he said.

Just before the speeches, several models, some dressed up in the 'Firestorm' mash costumes showcased the cell phones that will be available today. Digicel Public Rela-tions Officer Alex Graham and Business Sales Manager Nalini Vieira also attended the press conference.

 

 

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